Finding Your Auto-Generated Domain

How to find your original Shopify domain

Finding Your Auto-Generated Shopify Domain

For Kenso activation, you need your auto-generated Shopify domain - the one with random letters and numbers. Here's how to find it.

What You're Looking For

Your auto-generated domain looks like this:

z6txxs-04.myshopify.com

veg6a-4a.myshopify.com dh3ksl-ds.myshopify.com

Key identifier: It contains random letters AND numbers mixed together.


Method 1: Settings → Domains (Best Method)

  1. Go to Shopify Admin
  2. Click Settings (bottom left corner)
  3. Click Domains
  4. Look for the domain with random letters and numbers ending in .myshopify.com

Even if you've set up a custom myshopify domain (like mystore.myshopify.com), your original auto-generated domain should still be visible here.


Method 2: Store Details

  1. Go to Shopify Admin
  2. Click Settings
  3. Click Store details
  4. Look for your original store identifier - it will have numbers in it

Common Mistakes to Avoid

❌ Using a custom myshopify domain (no numbers)

mystore.myshopify.com       ← Wrong! (no numbers)

cool-shoes.myshopify.com ← Wrong! (no numbers) z6txxs-04.myshopify.com ← Correct! (has numbers)

❌ Using your custom domain

mycoolstore.com             ← Wrong! (custom domain)

z6txxs-04.myshopify.com ← Correct!

❌ Adding https:// or www

https://z6txxs-04.myshopify.com  ← Wrong! (has https://)

www.z6txxs-04.myshopify.com ← Wrong! (has www.) z6txxs-04.myshopify.com ← Correct!

❌ Adding a trailing slash

z6txxs-04.myshopify.com/   ← Wrong! (has trailing slash)

z6txxs-04.myshopify.com ← Correct!


What Your Domain Should Look Like

The correct format is:

abc123-xy.myshopify.com

Where the subdomain:

  • Contains both letters AND numbers (like z6txxs-04)
  • May contain hyphens (-)
  • Looks random/auto-generated (not readable words)
  • No spaces
  • No special characters

Valid examples:

  • z6txxs-04.myshopify.com
  • veg6a-4a.myshopify.com
  • dh3ksl-ds.myshopify.com
  • abc123-xy.myshopify.com

Invalid examples (no random numbers):

  • my-store.myshopify.com
  • cool-shoes.myshopify.com
  • vendor-links.myshopify.com

Still Can't Find It?

If you're having trouble:

  1. Check your Shopify welcome email from when you created the store - it often mentions your original domain
  2. Look in Settings → Domains for any domain with random numbers
  3. Contact Shopify Support - they can tell you your store's original domain

Or reach out to us at scaled.info/theme/support and we can help!

Still need help?

Our support team is available Mon-Sat, 9am-5pm EST.

Contact Support