Custom Domains and Your License

How custom domains work with Kenso

Custom Domains and Your License

A common question: "Do I need to worry about my custom domain affecting my license?" The answer is no - here's why.

Custom Domains Are Separate

Your Kenso license is locked to your auto-generated Shopify domain (the one with random numbers like z6txxs-04.myshopify.com), which is completely separate from any custom domains you use.

This means:

  • ✅ You can add custom domains anytime
  • ✅ You can remove custom domains anytime
  • ✅ You can change your primary custom domain
  • ✅ You can even change your custom myshopify domain (like mystore.myshopify.com)
  • ✅ None of this affects your Kenso license

How It Works

Think of it like this:

WhatCan Change?Affects License?
Auto-generated domain (z6txxs-04.myshopify.com)NeverThis IS the license lock
Custom myshopify domain (mystore.myshopify.com)AnytimeNo
Custom domain(s) (mystore.com)AnytimeNo
Primary domainAnytimeNo

Your auto-generated domain is permanent and unchangeable - that's why we use it!


Example Scenario

Let's say you have:

  • Auto-generated domain: z6txxs-04.myshopify.com
  • Custom myshopify domain: coolvendors.myshopify.com
  • Custom domain: coolvendors.com
  • License activated on: z6txxs-04.myshopify.com

You can:

  • ✅ Change custom myshopify to supervendors.myshopify.com
  • ✅ Change to supervendors.com
  • ✅ Add vendorking.com as a secondary domain
  • ✅ Remove coolvendors.com entirely
  • ✅ Your license continues working perfectly (it's locked to z6txxs-04)

What Customers See

When customers visit your store, they'll see your custom domain (if you have one set as primary):

https://coolvendors.com/products/vendor-list

But behind the scenes, Kenso validates using:

z6txxs-04.myshopify.com

It's seamless - customers never know or care!


Adding a Custom Domain

Want to add a custom domain to your store? Here's how:

  1. Purchase a domain (Shopify, GoDaddy, Namecheap, etc.)
  2. Go to Shopify Admin → Settings → Domains
  3. Click "Connect existing domain" or "Buy new domain"
  4. Follow the setup instructions

Your Kenso theme will continue working throughout this process.


FAQ

"I changed my custom myshopify domain and the theme stopped working"

This shouldn't happen - we use your auto-generated domain, not your custom myshopify domain. Check:

  • Is your license key still in theme settings?
  • Did you save after making changes?
  • Try clearing your browser cache

"Do I need a custom domain for Kenso to work?"

No! Kenso works perfectly with just your auto-generated domain. Custom domains are optional (but recommended for a professional look).

"My custom domain expired - is my license affected?"

If your CUSTOM domain expired, your license is fine. Just renew the domain or set up a new one. Your license is locked to your auto-generated domain, not your custom one.

Still need help?

Our support team is available Mon-Sat, 9am-5pm EST.

Contact Support