We're here to help you launch and scale
Live chat, theme documentation, and hands-on support from the Scaled theme team. Average response time under 15 minutes during business hours.
Live Support Chat
Talk to a support specialist about installs, migrations, or license questions. We typically reply within a few minutes during business hours.
Theme Documentation
Step-by-step guides for installation, customization, and launch checklists. Updated weekly with new walkthroughs.
Email Support
Need us to look at your store? Send us a message and the team will follow up within 1 business day.
Start a chat with support
Send us a message and we'll respond right here.
Shand Enterprises LLC
DBA: scaled.info
Business Address: Available upon request
Secure payments processed using industry-standard encryption. We never store your payment card details.
Lite Theme: 1 store license. Pro Theme: 5 store license. Themes may not be resold or redistributed. License limitations strictly enforced. See Terms of Service for complete license restrictions and prohibited uses.
No Guarantees: We make no guarantees about business success, sales performance, or revenue generation. Results vary based on individual effort and market conditions.
Digital Products: All products are digital and delivered instantly. Once accessed, sales are final and non-refundable.
Data Collection: We collect name, email, and phone number for order fulfillment and support. We use in-house analytics to improve our services. See Privacy Policy for details.
International Sales: Digital delivery available internationally. You are responsible for compliance with local laws and any applicable taxes.
© 2025 Shand Enterprises LLC. All rights reserved.
scaled.info and associated logos are trademarks of Shand Enterprises LLC. Unauthorized use is prohibited.